About Lifelab
Lifelab’s best-selling allergy and intolerance tests have helped thousands of people identify food sensitivities and allergens to improve their health. Let us do the same for you!
As a specialist provider of food intolerance tests, allergy tests, and home health tests, we are proud to be the UK’s highest-rated Allergy Testing Company here to help you understand symptoms or just optimize your lifestyle.
Our Allergy & Food Intolerance Tests
An allergy test or intolerance test can be the first step towards identifying the right foods and drinks for you.
We offer quick and accurate tests to help you understand how your body reacts to possible triggers with our range of tests, which exclusively combines allergy and intolerance testing into one convenient test. Combined with each product’s key facts, each individual can make an informed decision on which test is best for them.
Our labs follow Good Laboratory Practice, and our allergy and intolerance lab is part of a facility certified according to ISO 9001.
Informed Decision Making
We offer a broad and diverse range of testing covering both conventional and alternative methodologies. We do this to ensure clients are given the best possible choice while receiving the Key Facts about each product.
Customer Service
We believe in treating customers fairly and effectively. Our home-to-lab blood testing products are scientifically validated by our in-house scientific team and our allergen suppliers. Our business follows a core customer service strategy utilizing a purpose-built CRM to ensure your contact with us is well documented and secure. In the unlikely event that you have an issue with our service, we have complaints handling procedures designed to ensure a fair and consistent resolution for clients.
Privacy and Data
We use secure dedicated servers to ensure your privacy and confidentiality at all times. Our employees are restricted to the information and advice they may provide to a client by internal protocols designed to protect both you and our business. All confidential documentation is processed by our nominated ISO approved private waste company. All waste from samples is also disposed of as medical waste and incinerated by the same company.
Environmental Impact
The majority of our suppliers provide packaging that is either fully or partially recyclable and using plant-based ink. Our facilities use recycling of non-confidential waste, reduction in energy usage through energy-saving or efficient devices, and we are moving to suppliers of essential services such as energy, waste disposal, and consumables that are either carbon neutral or from renewable sources.
